Scope
This page explains AI processing in the PILLAR consumer app. Third-party AI providers set their own training and retention terms; this page does not make claims about those terms. For how PILLAR handles information generally, read the Privacy Policy.
PILLAR uses AI to generate Scripture-grounded guidance. This page explains how that works: what is processed when you ask a question, how memory works, where Scripture text comes from, and the controls you have.
How PILLAR generates guidance
PILLAR uses AI to generate guidance. When you ask a question in the app, the response you receive is produced by AI. AI-generated responses can be incomplete, outdated, or inaccurate. The Terms of Service describe your responsibility for evaluating them.
What is processed when you ask a question
When you ask PILLAR a question, PILLAR processes the following in order to generate a response:
- Your question.
- Relevant conversation context, such as earlier messages in the conversation.
- Account-bound memory, when you have memory turned on.
Third-party AI providers may process your question and relevant conversation context to generate a response on PILLAR's behalf.
In its own systems, PILLAR applies privacy and safety controls around analytics, monitoring, and model requests.
Memory
PILLAR may use account-bound memory to inform responses when you have memory turned on. Memory is governed by a control in the app: open Settings, then Memory, to turn memory off or to clear it. Clearing memory asks you to confirm before anything is removed.
Scripture
Scripture text shown in PILLAR is retrieved through approved Bible-provider integrations. The AI model does not produce the Scripture text that PILLAR displays.
Your controls
- Turn memory off in Settings, under Memory.
- Clear memory in Settings, under Memory.
- Request account deletion by email, as described in the Privacy Policy.
- Ask us questions about this page at hello@askpillar.ai.
Where to read more
The Privacy Policy describes what information PILLAR collects and how it is handled. The Terms of Service describe your responsibilities when using PILLAR. For anything this page does not answer, email hello@askpillar.ai.
PILLAR Guidance, Inc., a Delaware C-Corporation