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Support

Last updated: June 2026

Need help with PILLAR, your account, report-issue submissions, or account deletion? Contact PILLAR support by email.

Email support

1. Contact

Email support@askpillar.ai for help with your account or the app. For general questions about PILLAR, email hello@askpillar.ai.

App name: PILLAR

Company/contact: PILLAR Guidance, Inc., a Delaware C-Corporation

2. Account Deletion

To request account deletion, email support@askpillar.ai from the email address on your PILLAR account and include "Delete my PILLAR account" in the subject line or message.

Account deletion requests will be handled according to PILLAR policy and applicable law.

Request account deletion

3. What To Include

For account help, include your account email and a short description of the issue. Please do not include sensitive personal details unless they are necessary for the request.

4. Safety

PILLAR support is not an emergency service. If you or someone else may be in danger, call local emergency services. In the United States, you can call or text 988 or dial 911 for emergencies.